Frequently Asked Questions
General questions8
What are the benefits and advantages of using the LORO Audit system?
LORO Audit is an audit system for all types of organizations and certification bodies and you can use it for all types of audits: internal, external, surveillance, certification, compliance, …
It’s an intuitive, flexible and efficient system developed and maintained by proven and certified professionals, both in information technology and in quality management systems.
LORO Audit is installed on your own infrastructure, so your audit data and documents stay on your servers. We take care of the setup and maintenance.
Need something specific? We develop custom features and custom reports so LORO Audit fits the way your organization works.
LORO Audit really saves your time and using it you will have much more time for you, your family, friends, …
Click here to see more details about LORO Audit benefits and advantages..
Can LORO Audit be installed on our own servers?
Yes. LORO Audit is installed on your organization's own infrastructure.
All audit data, documents and evidence stay on your servers, under your control.
Who takes care of the installation and maintenance?
We do. Our team carries out the on-premise setup and takes care of maintenance and updates, so your team can focus on audits.
Can LORO Audit be adapted to our needs?
Yes. We develop custom and advanced features and custom reports, so LORO Audit fits the way your organization audits.
Contact us to discuss your requirements.
What are the differences between the Auditor and the Administrator roles in the LORO Audit system?
An Administrator can do everything and see everything whereas an Auditor has some limited rights.
Few main differences between the Auditor and the Administrator roles in the LORO Audit system are:
- only Administrator can create new audit, delete/deactivate an audit and lock/unlock an audit,
- an Administrator can see and work with all audits in the system, an Auditor can see and work just with audits in which an auditor is Lead auditor or Audit team member,
- an Auditor cannot change some data on the General information tab of an audit but can do everything else, enter and edit information, work with documents, risks and opportunities, program and plan, findings draft and finals, reports, …
- if an Auditor was granted access to a client audit then the auditor can see audit from the client system for which the permission has been granted.
What is grant Audit view permission?
LORO Audit has an advanced collaboration feature implemented into it which allows fast and paperless client-auditor collaboration.
Client can grant Audit view permission for an exact audit to the exact external auditor and an external auditor who was granted view permission to a client audit can see that audit on his own LORO Audit application screen.
External auditor cannot change anything in that audit and client can revoke given permission at any time.
What is view External granted audits?
LORO Audit has an advanced collaboration feature implemented into it which allows fast and paperless client-auditor collaboration.
Client can grant Audit view permission for an exact audit to the exact external auditor and an external auditor who was granted view permission to a client audit can see that audit on his own LORO Audit application screen.
External auditor cannot change anything in that audit and client can revoke given permission at any time.
Is the LORO Audit application green and eco friendly?
Yes, with the advanced collaboration feature which allows fast and paperless client-auditor collaboration we have created paperless collaboration platform that significantly reduces unnecessary consumption of the paper and consequently the consumption of toner and electricity.
From 2017. we are certified and successfully recertified according to ISO 9001, ISO 14001 and ISO 45001, and we are taking care about environment in every aspect of our life.
Our employees are green and eco aware professionals and even certified Green Software Practitioners (LFC131).
Usage questions7
Can I copy one of the past audits into the new audit?
Yes, you can do that literally on one click of the mouse!
All the data and documents from the past audit could be copied to the new audit.
Can I use standard copy-paste from any document or spreadsheet to the LORO Audit?
Yes, you can do standard copy-paste from any document or spreadsheet into the LORO Audit application!
Can I work in the LORO Audit as I am used to work with documents and spreadsheets?
Yes, look and feel of working in the LORO Audit is similar to work in any modern application!
You can enter, edit and format your information like you are used to.
Especially in the fields where you will enter a lot of information – in audit program and plan, audit findings, follow-ups, meeting minutes, notes, etc. – in which you can use font format, text aligning, bullet lists, numbered lists, increase/decrease indents, insert and edit links, insert images, insert tables, etc.
Can I upload documents in LORO Audit application?
Yes, you can upload documents in any stage of your audit!
That is important during planning stage of your audit when you can upload different initial documents about process, product or system you will be auditing, but that is especially important during your fieldwork when you can upload photos, documents and other evidences directly from your computer or a mobile device. Of course, during follow-up activities you can upload documents and evidences, as well.
I am used to having separate draft and final versions of audit findings. Is that possible with LORO Audit?
Yes, of course!
You will create the draft version of your findings with all needed information, documents and evidences, and after you communicate and discuss that draft with your client, you will create the final version of findings in which you can edit and adapt whatever you will need.
For speed-up creating final findings you can copy everything from the draft in one click of the mouse but after that they are totally separated and you will always have both of them for later insights.
Can I use the LORO Audit application from any device?
Yes, you can use LORO Audit application from your computer, tablet, mobile phone or even smart TV!
You only need your usual computer and internet browser to login and use the LORO Audit application.
Can I do any risks and opportunities analysis using LORO Audit?
Yes, using the LORO Audit application you can do the risks and opportunities identification and analysis, and the LORO Audit application will automaticaly create and vizualise the Likelihood-Impact matrix for you!